Customer Service

Legal and Compliance Information

Complying with the complex, ever-changing array of employment-related laws and regulations is increasingly difficult for many employers no matter what their size, locations, or resources. Prevention and training are the keys to minimizing both the risks and the consequences. PreventionPoint, offers you both in a convenient, effective, and affordable format. With PreventionPoint, your managers and employees.

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Claims Assistance

At Golden & Cohen, we pride ourselves on providing first class customer service and are here to assist 24 hours a day with any issues that may arise. From billing to claims resolutions, appeals, and more, send us an email to let us know how we can help.

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HIPAA

The Health Insurance Portability and Accountability Act mandates that anyone belonging to a group health insurance plan must be allowed to purchase health insurance within an interval of time beginning when the previous coverage is lost. The law protects employees, especially those with long term health conditions who may be reluctant to leave jobs because they are afraid pre-existing condition clauses will limit coverage of any such conditions under a new insurance plan, from losing health insurance due a change in employment status.

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FMLA

The Family Medical Leave Act mandates that employers must grant an eligible employee up to a total of 12 workweeks of unpaid leave during any 12-month period for one or more of the following reasons …

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