By Jack Cohen
Chief Operating Officer
jack@golden-cohen.com
Beginning July 12, 2010, we enhanced our existing e-mail security system and you will notice a few minor changes.
We take protecting your personal information very seriously and continually explore new ways to protect your data. Additionally, new regulations have gone into effect setting stricter standards for the protection of personal information.
The new standards require encryption of all e-mails with records and files containing Personally Identifiable Information (PII). PII is any information that can be used to uniquely identify you with identity or account numbers that could be used for purposes of identity theft or fraud (such as social security, financial account or credit/debit account numbers).
How it works
- Each time one of our associates sends you an e-mail, the message and attachments are scanned for PII by our security system.
- If the security system determines the e-mail or attachments contain PII, the e-mail is sent directly to our secure mail server.
- You will receive an e-mail notifying you a secure mail is available for retrieval from Proofpoint, our encryption provider.
- In this message, click the attachment and your internet browser will take you to a page to view the email.
- If this is your first login, follow the registration steps to complete your login and retrieve your e-mail. If you have accessed secure mail before, you will only need to enter your password.
- Your reply to any secure mail will also be automatically encrypted. Any e-mail that does not contain PII will be sent directly to you and will not require a password.
Screenshots of the notification and retrieval process from Proofpoint appear below for your reference.
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